WAYEAL Sales Engineers Join R&D for Hands-On Leak Detector Training
WAYEAL sales engineers practiced equipment operation and common fault diagnosis with the R&D team to strengthen on-site customer support.
Better technical support starts with hands-on practice. WAYEAL sales engineers recently joined the R&D team for practical training on helium mass spectrometer leak detectors and differential pressure leak testers.
The session brought together equipment operation, technical questions customers frequently ask, and step-by-step troubleshooting practice under the guidance of R&D colleagues.
Learning With The R&D Team
Understanding how the equipment works is an essential part of supporting customers. During the training, sales engineers worked alongside the R&D team to examine equipment and discuss what to check when a problem arises.
Practicing Common Fault Diagnosis
Under R&D’s guidance, the team simulated common faults and practiced troubleshooting step by step. The exercises connected technical discussion with direct experience of equipment operation and checks.
The goal is practical: to help sales engineers identify causes more efficiently and support customers in resolving common issues faster on site. WAYEAL thanks the R&D colleagues who shared their experience and guided the session.
Source: LinkedIn post by Oliver Qi, published November 2, 2026. All eight photos are from the original post.